Terms of Use | mysite

Confidentiality

Personal information or business information supplied by clients in sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

24-Hour Cancellation, Rescheduling & Refund Policy

You may reschedule any session by emailing me at least 24 hours in advance. If you choose to cancel your session, please email me at least 24 hours in advance so I can initiate a refund. If you choose to cancel within 24 hours of your session time, you forfeit your session cost as payment for the reserved time and any administrative fees associated with your cancellation. In exceptional circumstances, Caroline may need to reschedule a session. In those instances she will make every effort to give the client at least 24 hours notice where practical. Where a client pays for a session(s) in advance, they must complete the session(s) that they have paid for within 6 months of their payment or their payment is forfeited.

Early Termination

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, Caroline may decide to terminate the service to the client early or refuse to provide further sessions to the client. In such circumstances, the client will be given reasonable notice of termination by Caroline where practicable and will be refunded any advance payments made for sessions not yet provided and in accordance with the 24-Hour Cancellation, Rescheduling & Refund Policy.

Waiver

You hereby release, waive, acquit and forever discharge Caroline (Coach), any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by your Coach as a result of the advice given by your Coach or otherwise resulting from the coaching relationship contemplated by this agreement. You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents. You understand and agree that you are fully responsible for your well-being during your coaching sessions and subsequently, including your choices and decisions. You understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy. You understand that all comments and ideas offered by your Coach are solely for the purpose of aiding you in achieving the defined goals you create with your Coach. You have the ability to give your informed consent, and hereby give such consent to your Coach to assist you in achieving such goals. You understand that results are not guaranteed. THE COACH IS NEITHER A CERTIFIED MEDICAL PROFESSIONAL NOR A MEDICAL DOCTOR. ANY INFORMATION GIVEN SHOULD BE BROUGHT TO THE ATTENTION OF YOUR MEDICAL PROVIDER BEFORE USING. CONSULT YOUR PHYSICIAN IF YOU HAVE A MEDICAL CONDITION OR QUESTIONS ABOUT A POSSIBLE MEDICAL CONDITION. THE COACH DOES NOT GUARANTEE ANY RESULTS AND IS UNABLE TO PROVIDE A LICENSED MEDICAL OPINION ON THE EFFECTS OF ANY INFORMATION SHARED.

Copyright © 2025 Caroline Goodwin Dickinson. All rights reserved. No part of carolinegoodwindickinson.com may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the copyright holder, Caroline Goodwin Dickinson. Content is copyrighted and protected. Unauthorized reproduction or distribution is strictly prohibited.

This Privacy Policy outlines how I, Caroline Goodwin Dickinson, collect, use, and protect the personal information of my clients. I am committed to maintaining the trust and confidence of my clients by protecting their privacy and ensuring the confidentiality of all interactions. I may collect personal information directly from you, such as your name, contact details (email address, phone number), and any other information you choose to share during coaching sessions or through forms. I may also collect information indirectly, such as through website analytics (if applicable) or interactions with my social media pages. During sessions, I may take notes or record conversations to facilitate the coaching process. These notes and recordings are considered confidential and will be handled with the utmost care. The personal information you provide is used solely for the purpose of providing coaching services and improving the coaching relationship. All information shared during sessions, whether verbal or written, is treated as strictly confidential, unless otherwise required by law. I will not share your personal information with any third parties without your explicit consent, except as required by law or to comply with legal process. I will take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. You have the right to access the personal information I hold about you. You have the right to request the correction of any inaccurate or incomplete personal information. You have the right to request the deletion of your personal information, subject to any legal obligations. You have the right to opt-out of any further communication or services from me. I reserve the right to update this Privacy Policy from time to time. Any changes will be posted on my website (if applicable) or communicated to you directly by email. This Privacy Policy applies only to my coaching services and does not cover any third-party websites or services that you may access through my website or coaching materials. By engaging in coaching services with me, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and protection of your personal information as described herein.

Questions or Concerns

If you have any questions or concerns about this Privacy Policy or my data practices, please contact me at: carolinegoodwindickinson@gmail.com.