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Accessibility Statement

Last Updated: February 8, 2026

Our Commitment to Accessibility

Accessibility is part of our commitment to serving all users with respect and care. We believe the internet should be usable by everyone. Therefore we are committed to making our website accessible to people of all abilities, including those who use assistive technologies such as screen readers, voice recognition software, keyboard navigation and/or alternative input devices. Accessibility is not a one-time project for us, but an ongoing practice woven into how we design, build and update our digital experiences. 

 

Accessibility Standards We Follow

This website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This is the internationally recognized standard for digital accessibility. These guidelines help ensure all content is perceivable (easy to see and hear), operable (easy to navigate), understandable (clear and readable), and robust (compatible with current assistive technologies). We regularly review our site against these standards and work to address any issues we find.

 

Known Accessibility Limitations

While we strive for full accessibility, some areas of the site are still being developed and improved. We are actively working to resolve these issues and prioritize fixes that have the greatest impact on all users. Known limitations may include: 

1. Some older PDF's documents may not be fully accessible (e.g. missing tags or proper reading order).

2. A small number of legacy images may not yet have descriptive alternative text.

3. Certain third-party tools or embedded content may not fully meet accessibility standards. 

Ongoing Improvements

We continue to improve accessibility by:

1. Testing this website often against the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA standards for digital accessibility.

2. Testing with assistive technologies.

3. Reviewing new content before publication.

4. Updating older content whenever feasible.

How We Handle Feedback

We review all accessibility feedback carefully and take it seriously as an opportunity to improve our digital experiences for everyone by:

1. Acknowledging accessibility feedback within 2 business days.

2. Aiming to provide a meaningful response and/or solution within 5 business days, depending of the complexity of the issue.

3. Communicating our plans for next steps and their expected timelines (if a solution should require more that 5 business days).

How to Get Accessibility Support

If you experience difficulty accessing any part of this website, we want to hear from you. Your feedback helps us to improve our digital experiences for everyone. We invite you to contact us by using any of the following methods:

1. Email: carolinegoodwindickinson@gmail.com

2. Phone: 1-720-422-9323

3. Fill out the Accessibility Feedback Form below.

Accessibility Feedback Form

We’d love to hear what you thought about our digital experience:

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